Banking experience in Puerto Rico

I walk into the bank, bank passbook in hand, ready to make a withdrawal. I encounter an electronic sign in board. I have to check in? What?

Put in your associate number, press enter. This is what I get.


A ticket at the bank? Is this the deli? What happened to the regular line? Is this effective? What study did this bank conduct to come up with this system? Check out the chairs, you sit while you wait.


I’m still waiting.

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